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Adebola Badiru

Groupthink and Why Conflict in a Team Is Not Always a Bad Thing

I think one of the biggest challenges in group settings is what is

AB
Adebola Badiru
3/3/2025  ·  2 min read

I think one of the biggest challenges in group settings is what is

called groupthink.\

\

Groupthink happens when people in a group go along with decisions just

to avoid disagreement, instead of questioning or debating ideas. Imagine

you and your friends decide to go on a trip. One person suggests taking

a new route that nobody has tried before. Without thinking, everyone

agrees. No one stops to ask whether the road is safe, what the traffic

is like, or if there will be places to refuel along the way. That is

groupthink. Decisions are made because they seem easy or because

everyone assumes the majority must be right.\

\

A very common example of this happens on social media. One influencer

shares an opinion, and before you know it, their followers start

repeating it without thinking for themselves. It creates what I call the

bandwagon mentality, where people just go with the flow without asking

questions.\

\

Now, there is a psychologist called Irving Janis who described eight

signs that groupthink is happening. These include things like believing

the group can never be wrong, ignoring warnings, blindly following

morality, seeing outsiders as the enemy, pressuring anyone who

disagrees, keeping silent to avoid conflict, assuming silence means

agreement, and blocking out any information that challenges the group's

decision.\

\

I see this play out all the time, especially in workplaces. Imagine

being in a team meeting where a decision is made, and even though you

think it is the wrong one, you keep quiet because you do not want to be

the only one to speak up. Or maybe someone raises a valid concern, but

they are brushed off or even laughed at. That is groupthink at work.\

\

This is why I believe conflict is not always a bad thing. A lot of

people hear the word "conflict" and immediately think of something

negative. But conflict, when handled properly, can be a good thing.

There is an old Yoruba saying that even the tongue and the teeth

sometimes clash. No matter how close people are, disagreements will

happen. It is normal. In fact, it is necessary.\

\

The problem is that most organizations only talk about how to resolve

conflict, but they never talk about how to use conflict to their

advantage. I call this effective conflict. It is the kind of

disagreement that challenges ideas, forces people to think critically,

and leads to better decisions. When a team encourages constructive

disagreements, they refine their thinking, explore different solutions,

and avoid the dangers of groupthink.\

\

That being said, too much negative conflict can be disruptive, but

having too little of it can be just as harmful. It is about balance. If

everyone agrees all the time, nobody is thinking hard enough.\

\

So, how do you avoid groupthink? Encourage different perspectives.

Create an environment where people feel safe to speak up. Play devil's

advocate. Bring in outside opinions. Give people the option to share

anonymous feedback if they are afraid to speak in a group. And most

importantly, take time to reflect on big decisions instead of rushing

into them.\

\

Groupthink is dangerous because it gives the illusion of unity, but it

often leads to poor decisions. If you are in a group where nobody is

questioning anything, where everyone just follows along, take a step

back and ask yourself why.\

\

So the next time someone disagrees with you, do not be so quick to

dismiss them. Listen. Think about what they are saying. Challenge your

own thinking. That is how real progress happens.

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**Why I Became a Mentor: The Truth About Helping Young Physiotherapists

Succeed**

Mentorship was never part of my plan, yet here I am, guiding young

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Adebola Badiru

AB
Adebola Badiru MCSP, PCQI
Board Director · First Contact Practitioner (FCP) · Founder of PhysioConnect. Writing about clinical leadership, NHS careers, advanced practice, and healthcare transformation.
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